Shipping policy
Shipping Policy
At Pixelcraft World, we are committed to providing a seamless shipping experience for all our customers. Please review our shipping policy to understand your options and what to expect when placing an order.
Shipping Options
We offer two shipping methods:
-
Standard Shipping (8 to 13 Days)
- Cost: Free
- Delivery Time: 8 to 13 days, including 2 to 3 days for order processing and preparation.
-
Express Shipping (6 to 8 Days)
- Cost: $35
- Delivery Time: 6 to 8 days, including 2 to 3 days for order processing and preparation.
Order Processing Time
All orders are processed and prepared within 2 to 3 days. This processing time is already included in the total estimated delivery time for both Standard and Express shipping options.
- Orders placed by 2:00 PM (local time) will begin processing the same day.
- Orders placed after 2:00 PM will begin processing the next business day.
Shipping Locations
We currently ship to the following locations:
- United States, Canada, United Kingdom, Europe, Singapore, New Zealand, and Australia
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track your order directly through the carrier’s website using the tracking number provided.
Delivery Delays
While we strive to ensure timely deliveries, unexpected delays may occur due to factors beyond our control, such as customs processing or adverse weather conditions. We appreciate your understanding and patience in such situations.
Contact Us
If you have any questions regarding shipping or need assistance tracking your order, please contact our customer service team:
- Email: support@pixelcraftworld.com
- Phone: +32484363625
We’re here to ensure your shopping experience with Pixelcraft World is as smooth as possible!